Privacy Policy

Last updated: December 2024

1. Introduction

Lotus service by DANISH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email, phone number, address)
  • Company information and job title
  • Project requirements and technical specifications
  • Communication preferences
  • Payment and billing information

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our IT services
  • Communicating with you about projects and services
  • Processing payments and managing accounts
  • Sending marketing communications (with your consent)
  • Analyzing website usage and improving user experience
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent for marketing communications

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lotus service by DANISH
Protecting your privacy is our priority